![]() ![]() This article's source from Google's website, you can go to Google Play for more information. Of course, if you have other problems, you can do Google backend feedback, contact Google Play email or Google Play customer service to solve the problem. (For example, if your card was purchased in the U.S., redeem it with your U.S. for some apps, or theres a problem with the app you want to use To add your. Please check your code and try again' ( I am sure I got it right). Tap Payments & subscriptions Redeem gift code. Tap Redeem Gift Card or Code to redeem by using your camera or entering. When i tried to redeem on my phone (window phone 8.1), I get this error: This code is not valid. Please try redeeming the gift card again when you return to the country where you purchased the card. First, try to scan your gift card: On your Android phone, open the Google Play app. One possibility is that the card hasnt been added to. Of course if you have entered everything exactly right and still cannot redeem, you may consider that it is a geographical issue. Thank you for submitting your verification information.According to our system, your Google Account or one of the Play Gift Cards you submitted isn't eligible for appeal. There could be a few reasons why your Google Play gift card is saying we need more info to redeem. You can try to redeem the Google Play gift card on your mobile device. The reason behind this is yet to verify completely. Google Play gift cards will show this error in most cases. You need to first know what this situation means, and next you can better solve the problem.įirst of all, you must understand that this does not mean it is an invalid card or a redemption card. In fact, you are not the only one experiencing this problem, Egift as a gift card trading platform has also encountered this situation, don't be nervous, it seems to be quite common. Send us details" appears, you should know that it doesn't mean your card is bad. If you redeem a Google Play gift card and the message "We need more info to redeem your gift card. You may even give a Google Play gift card to a loved one as a surprise. We need more information to redeem your gift card. Your Google Play gift card can be used to purchase games, movies, and music. Problems with Google Play Gift Card Redemption ![]()
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